Jet2 Travel Insurance Reviews

Jet2 Travel Insurance has an overall rating of 3.2 based on 31 reviews. Customer feedback on Jet2 Travel Insurance is mixed.

3.2/5.0

31 reviews

5 Stars

8

4 Stars

5

3 Stars

8

2 Stars

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1 Star

5

All Jet2 Travel Insurance Reviews (31)
carl1977
May 17, 2026
"They got back to me really quickly and…"
They got back to me really quickly and explained everything in a way that was easy to understand (which I definitely appreciated). Overall, it was a smooth and helpful experience
james1996
May 16, 2026
"Cover was just kinda basic..."
At first it seemed like it would do the job, but once I actually checked it out, the cover felt minimal. It didn’t really include enough for me to feel fully confident, so I ended up buying extra stuff somewhere else for peace of mind!
tasha1993
May 07, 2026
"Kinda good baggage cover, easy enough"
I went with Jet2Insurance mainly for the baggage cover. The price seemed fair and the details were kinda clear, which made it easy enough to sort out. I haven’t needed to make a claim yet, but so far it seems decent.
RosalinaKyles
April 27, 2026
"Pretty simple, then the renewal hit"
Getting set up was easy enough, no real complaints there. I was feeling good about it, actually, then boom, the renewal price was higher than I expected. Kind of took the shine off the whole thing.
MILES
April 24, 2026
"So, yeah... it took a bit longer than…"
So, yeah... it took a bit longer than I expected, but the issue did get resolved eventually. Not the smoothest process ever, but at least it was handled in the end.
ismael1981
April 24, 2026
"Price match was fine"
They did match the price without much trouble, the whole thing just felt a little off in the details. Not a terrible experience, but I left feeling like something could have been clearer.
WhitneyBurke
April 13, 2026
"Claim got paid in the end"
It took a little while, honestly... but they did end up paying my claim. So yeah, not the fastest process, but it was resolved in the end...
virginia_Goad82
March 30, 2026
"Pretty straightforward, just a couple of small things to check"
Buying the insurance was easy and didn’t take long. The pages were clear enough, and I could see the main options without feeling too lost. To be fair, I’m giving 4 stars because I did have to double-check a couple of details before paying, mostly because some of the wording was a bit small. But overall, the process was quick, worked fine, and I didn’t run into any real issues...
Luz-millwood
March 27, 2026
"Claim got sorted, but a bit slow"
My claim was handled in the end, but it actually felt slow overall. I had to chase them once or twice to find out what was going on. It wasn’t a terrible experience or anything, I just wish the updates had come through a bit quicker.
michael_Stevens93
March 27, 2026
"Fine to buy, not so great when I needed help"
I bought travel insurance through jet2insurance and getting the policy set up was straightforward enough. The problem came when I had a question and it took quite a while to get a proper answer. The wording in the policy wasn’t exactly the easiest to follow either, so that didn’t help. It wasn’t a terrible experience, but I was hoping for something a bit smoother. I’d probably have a look around before using them again.
RobertDullea_60
March 27, 2026
"Pretty easy claim process, just a slower payout"
I missed my flight and ended up having to file a claim, which I was expecting to be a hassle. Surprisingly, the claim itself was straightforward and didn’t take much to get submitted. The only downside was that the payout took a little longer than I hoped, but it did come through in the end.
QUINTON
March 11, 2026
"Fine overall, though a bit repetitive"
I used jet2insurance.com mostly to get the medical screening sorted before my trip. It was easy to follow and the questions generally made sense, although I did start wondering why they needed to ask what felt like the same thing in slightly different ways more than once. Maybe that’s just how these systems are set up, or maybe there’s some secret insurance algorithm judging us all in the background, who knows. Anyway, I got through it without needing any help, which is always a win. It wasn’t the fastest process in the world, but it didn’t stress me out too much either. Overall I’d give it 3 stars, it was fine and did what I needed, just nothing particularly special...
hello_nettie408
March 02, 2026
"I told them about my condition upfront, thinking…"
I told them about my condition upfront, thinking that would make things straightforward. Silly me, I guess. In the end, I still felt like I was barely covered, and there were so many exclusions that it became more stressful than helpful. Maybe it works for some people, but for me, it really wasn’t worth the hassle...
jan-Menear
February 26, 2026
"Way too expensive"
I couldn’t believe the price. Like, how is this okay? It just feels way too pricey for what it is, and I can’t really justify spending that much on it.
brent1977
January 27, 2026
"Felt Misled and Left Waiting"
I felt misled by the whole experience. I expected the refund process to be straightforward, but it dragged on for ages. Every time I reached out, no one really seemed willing or able to help, so I was just left waiting with no clear answers.
EdnaKiewiet
January 26, 2026
"Cancellation was super easy"
I got my cancellation sorted out really quickly with no hassle at all. felt like a small win for the day since I was expecting it to be way more annoying.
DavidJordan_71
January 25, 2026
"Pretty easy, honestly"
I used Jet2insurance for my holiday and, to be fair, it was all really straightforward. The documents came through quickly and I felt like I knew what was covered, which made me feel a bit more relaxed about the trip. Nothing went wrong, so I didn’t have to test the claims side or anything. Overall, yeah, it was fine — actually reassuring, but also just a simple insurance purchase.
Willie.james
January 25, 2026
"Good value and simple to sort out"
I was booking my Jet2 trip and got to the point where I needed to sort travel insurance, half expecting it to bump the cost up more than I wanted. To my surprise, the price was actually lower than I’d expected. It felt like I was getting the basic cover I needed without being charged over the odds. The whole thing was quick and easy to set up too, which was a relief. Overall, happy with how straightforward it was.
James-adams
January 23, 2026
"Payment was smooth overall"
Payment went through just fine, and the confirmation showed up quickly. There was a little pause on the card page, so for a second I was like... did it work? But then it sorted itself out and everything was good...
Elma.feltus
January 18, 2026
"Still waiting on my claim payout"
I put in a claim thinking it would be straightforward, but the payout side turned into a real headache. Every time I checked in, I was told it was being looked at, then suddenly there’d be another form to fill out or some extra thing they needed. Weeks passed and I still couldn’t get a straight answer on what was happening. after dealing with all that, I wouldn’t feel comfortable trusting them for cover again.

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